Everyone’s situation is unique. Talk to us, we’ll listen and together we’ll find the best way forward for you. This may be setting up affordable repayments based upon your circumstances, however if you’re not in a position to pay don’t worry, we can help find the best solution for you.
We’ll work with you to understand your situation and help you decide on an affordable repayment plan that’s right for you. You can register to view your account online, set up a repayment plan or make a one-off payment.
Shop Direct cover a number of different brands. You might recognise Littlewoods (including Kays, Great Universal and Empire) or Very (including Additions, ISME and Marshall Ward). If you need more information please call Lowell on 0333 556 5550 or email us at firstname.lastname@example.org.
If you’ve recently made a payment to Shop Direct that you don’t think is showing on your account, this may still be waiting to clear.
If you think your balance is incorrect, we can investigate this for you. Please call us on 0333 556 5550 or email us at email@example.com.
Shop Direct don’t offer a transfer of ownership. You would remain responsible for any amounts that are due in your name.