We’ll work with you to understand your situation and help you find an affordable repayment plan that’s right for you. You can register to view your account online, set up a repayment plan or make a one-off payment.
If you’ve recently made a payment to the original company that isn’t showing on your account, this may be waiting to clear. This can take a few days depending on the payment method used.
If you still think your balance isn’t correct, we can investigate this for you. Please call us on 0333 556 5550 or email us at firstname.lastname@example.org.