Get support with free independent advice

We know that being in debt can be stressful and that you might need extra help. You can get access to free financial advice and support through these charities and organisations. We will support you while you get extra help by working with both you and the organisation.



Samaritans are available round the clock, every single day of the year. Talk to us any time you like, in your own way, about whatever’s getting to you. Call us free any time on 116 123 Or email jo@samaritans.org Visit us – find your nearest branch on Samaritans.org


They provide confidential advice and support to anyone dealing with mental health problems. Phone: 0300 123 3393 or visit their website

Carers UK

They are a national charity for carers that offers both a supportive community and a movement for change. Phone: 0800 808 7777 or visit their website.


Citizens Advice

They provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Phone: 03444 111 444 (England) or 03444 77 20 20 (Wales) or visit their website.

National Debtline

National Debtline provides free advice and resources to help you deal with your debts. You can access the service over the phone, through the website and via webchat.

Money Advice Service

They give independent advice and more information about finances from the Money Advice Service which includes information about financial abuse.

StepChange Debt Charity

They are a debt charity that can provide expert debt advice and a free debt management service to help you tackle your debts. Phone: 0800 138 1111 or visit their website.

Take the weight off your shoulders

“It got worse when my father passed away in 2007. Obviously I had health issues then as well… [Lowell were like] “Don’t worry, we’ll see what we can do for you”. And the response, at the time… I was amazed, I was crying actually. It brought tears to my eyes.”

Steven, Birmingham

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