Lowell and Hoist Finance

We've purchased your account from Hoist Finance UK and want to work with you to help you manage your account. If you've got any questions you can get in touch with us.

Contact Lowell

Lowell is a debt collection company on a mission to help our customers take control of their debt. We will work with you to find an affordable solution that suits you.

About us

Lowell now own Hoist Finance UK so your account will be moved over to us. You will be notified by letter when this happens. If you have a direct debit payment plan in place this will stay the same.

We understand that everyone's situation is different. We'll give you all the tools and support you need to find a way forward, whatever your circumstances.

Help and support

If you've received a letter from us, you can get in touch with us or register to manage your account online.

Contact Lowell to find out whether your account has been moved to Lowell yet.

If your account has been moved to Lowell you'll need to pay Lowell. If you’re on a direct debit payment plan with Hoist Finance UK this will transfer across to Lowell so you won’t need to do anything.

If you want to change your plan, please contact us or register to manage your account online.

Once your account has been moved over to Lowell, if your account is being reported with the credit reference agencies we will start to report this instead of Hoist Finance UK.