Whether you need some more information or have a question, we’re here to help you
You can make extra payments any time you like –it won’t affect your payment plan and it could help to pay off your debt faster. You can make any payments easily and quickly through our online portal, including a full and final payment. You’ll never pay more than what you owe.
You can see how much you have left to pay at any time. Just log in to see your balance and more information about your account.
You can easily change your payment plan at any time online. Once you’ve logged in to manage your Lowell account, simply select your plan and click ‘Change plan’.
We've made taking control of your finances simpler than ever. With an app that puts the power to understand and manage debts in your hands.
If you’d prefer to manage your account without calling us, you can register online. Here you can see your account details, work out your budget and set up a payment plan that works for you.
Planned maintenance is taking place this weekend.
From 8pm on Friday 3 December our website, mobile app and call centre will be unavailable. Don't worry, we'll be back from 9am on Monday 6 December.