Speak to us
If you want to use a different payment method you can contact us and we can arrange that for you, however we don't accept credit card payments. We're open Monday to Friday, 8am-8pm, and Saturdays 8am-2pm.
Payment options
Choose a way to pay that suits you. We'll never ask you to pay more than you can afford
How much should I pay Lowell?
It's important to us that your plan is affordable. We've put together a helpful budget calculator that will show you how much you might be able to pay.
Ways to pay online
Set up a Payment Plan
It's quick and easy. You can register online or use our app to set up a plan by Direct Debit or Debit Card.
Quick one-off payment
You can pay any amount at any time by debit card. You just need your Lowell account number, date of birth and postcode.
Pay over the phone
Other ways to pay
If you choose one of these payment methods, please call us on 0333 556 5552 so we can update your account.
Free debt advice
If you're not sure what to do next, or need some further advice, there are lots of independent organisations that can help you.