Speak to us
If you want to use a different payment method you can contact us and we can arrange that for you, however we don't accept credit card payments. We're open Monday to Friday, 8am-8pm, and Saturdays 8am-2pm.
Choose a way to pay that suits you. We'll never ask you to pay more than you can afford
It's important to us that your plan is affordable. We've put together a helpful budget calculator that will show you how much you might be able to pay.
It's quick and easy. You can register online or use our app to set up a plan by Direct Debit.
You can pay any amount at any time by debit card. You just need your Lowell account number, date of birth and postcode.
If you choose one of these payment methods, please call us on 0333 556 5552 so we can update your account.
If you're not sure what to do next, or need some further advice, there are lots of independent organisations that can help you.
Now accepting Apple Pay. Make a quick payment today.