Manage your Lowell account online

Freedom to check your progress online, or by downloading our app.


What can you do online?

  • Work out what you can afford with our Budget calculator
  • Set up and amend payment plans quickly and easily
  • Make a quick payment any time you like using Google Pay, Apple Pay or Debit card
  • View and manage your Lowell account
  • View documents from Lowell
  • Update your email address and phone number

How to create an online account

You just need the following details to register

Your Lowell account number

You can find this in the top right hand corner of any letters we've sent you.

Your postcode

This should match the postcode on any letters you've received from us. If you've moved since we bought your account, try using your old postcode.

Your date of birth

This will help us find your account.

What do customers think of our service?


Need some help?

We've answered some of the most common questions about registration for you. If this doesn't help, you can always get in touch with us and we can guide you through the process.