Your Lowell account number
You can find this in the top right hand corner of any letters we've sent you
Freedom to check your progress online, or by downloading our app.
You can find this in the top right hand corner of any letters we've sent you
This should match the postcode on any letters you've received from us. If you've moved since we bought your account, try using your old postcode.
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We've answered some of the most common questions about registration for you. If this doesn't help, you can always get in touch with us and we can guide you through the process.