Manage your Lowell account online

Get started with an online account

Having an online account makes it quick and easy to manage your payment plan. It gives you the freedom to monitor your progress without the need to speak to us.

Get started with an online account


Benefits of having an online account

  • Budget calculator Work out what you can afford 
  • Payment plan Set up a plan without picking up the phone
  • Update plan Check and amend your payment plan whenever you want
  • One off payments Make a payment any time day or night
  • Manage account Update contact details 
  • Documents centre Receive and review documents from Lowell
  • Progress updates Log in and check the progress of your payment plan

How to create an online account

In order to create an online account you need three bits of information


Your Lowell account reference number


Your date of birth


Your postcode

I was worried about having to speak to someone on the phone about my debt so it is really helpful to be able to set up my payment plan online.

anonymous. Rant & Rave survey, June 2020