Free independent advice and support

The first step towards getting help with your debt is to talk to us.

If you feel like you need a little extra support or advice, there are lots of organisations who can help you. We'll work with you and whichever organisation you choose.


Whatever you’re going through, a Samaritan will face it with you. They’re available 24/7, every day of the year


Mind are a mental health charity who help people get the advice and support they need

Carers UK

Carers UK give expert advice, information and support to anyone who is looking after someone else

Citizens Advice

Citizens Advice give people the knowledge they need to find their way forward, whoever they are and whatever their problem

National Debtline

National Debtline give free, impartial and confidential advice to people across the UK

The Money Advice Service

The Money Advice Service is an initiative set up by the government to help people manage their money better


StepChange is a debt charity which gives people access to expert and free debt advice and management

Age UK

Age UK is a charity that helps older people and their carers. They provide advice on lots of subjects for free, including money management, benefits and pensions

Can't find what you're looking for?

Find out more about organisatons that can offer support and advice tailored to your situation

[Lowell] actually had my best interests at heart, so I was a lot more willing to work with them.

Caleika, Birmingham

Use our budget calculator

Our budget calculator looks at how much money you have coming in, and how much you have going out. It makes it easy to work out what you can afford to pay.