Make a complaint
We do our best to help you manage your Lowell account, but we understand we might not always get it right
If we have contacted you about a debt and you don't think it belongs to you, please contact us before completing the complaints form below.
Find out more about our complaints process.
How to get in touch with us
Speak to us
It's free to call us 8am-8pm Monday to Friday, and 8am-2pm on Saturday. We're closed Sundays and Bank Holidays.
Write to us
PO Box 13079