About Lowell

Who we are, what we do and how we work with you

Who is Lowell Financial Ltd?

Lowell Financial Ltd is a debt collection company on a mission to help customers on the path to becoming debt free with Lowell. We don’t add interest or charges, and we never ask you to pay more than you can afford.

Who is Lowell Portfolio l Ltd?

Lowell are a group of companies that includes Lowell Portfolio l Ltd, Lowell Financial Ltd and Overdales Legal Limited. Lowell Portfolio l Ltd purchase your debt and Lowell Financial Ltd manage your account on behalf of Lowell Portfolio l Ltd. Any letters or calls you get will be from Lowell Financial Ltd or Overdales Legal Limited.

Who are our solicitors?

Our solicitors are a law firm providing litigation and debt recovery services to the Lowell group of companies. It is part of the Lowell group but is a separate company to Lowell Financial, dealing with debts going through the legal process. Our solicitors are authorised and regulated by the Solicitors Regulation Authority. Their SRA No. 622605.

If you want to speak to our solicitors, you can contact them by phone, email or letter.

How will Lowell work with me?

In the last year, we’ve helped over 750,000 customers to take control of their Lowell debt. Now, we’re here to support you at every step of your journey towards becoming debt free with Lowell.

What we will do:

  • We'll take the time to listen and understand your situation, so that we can help you find the right support
  • We'll keep you up to date and in the know
  • We'll be flexible so that if your circumstances change, your plan can change too
  • We'll protect your data

What we don't do:

  • We won’t add interest or charges if you work with us to manage your account, so every penny goes straight towards paying off your debt
  • We’ll never judge you or your circumstances. Our friendly team are trained to help all our customers find the right support, no matter what their situation is


Is Lowell Financial Ltd regulated?

Yes, Lowell Financial Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA firm reference number is 730175.