The app won’t let me make a payment. What can I do?
Mobile App FAQs
How do I download the app?
How much does it cost to use the app?
Can I use the app on any device?
Can I log in using my fingerprint or face recognition (biometrics)?
How can I turn off biometrics?
Will you store my biometrics?
What personal information will you have access to if I use the app?
Will you share any of my information?
Can I cancel the app?
Is your app secure?
What can I do using the app?
Can I see up-to-date account details on the app?
When can I access the app?
Will I stay logged into the app?
How do I find out more about the credit score function?
If I download the app will I automatically have access to the latest version?
Have you downloaded our app?
Check your balance. Make quick payments with Apple Pay or Google Pay. Manage your payment plan. Check your TransUnion credit score for free. All without having to call us.
Download yours today.