Debt Guidance

Confused by complicated financial jargon? You're not alone. Find out how many Brits misunderstand common finance terms and get the real definitions from Lowell.

Need help dealing with your debt? Discover ways to get out of debt, where to find online debt help, and how Lowell can help you take control of your finances.

If you’re struggling to pay your water bills and have built up water arrears (unpaid water payments), there are ways to get help with your water debt.

Not sure if an overdraft counts as credit or how it can impact your credit score? Read our guide to discover the impacts of planned and unarranged overdrafts.

Discover more about Individual Voluntary Arrangements (IVAs) in our guide including how they work, their impact on credit ratings, and where to seek advice.

Find out how the debt collection process works, including when your debt is sold, how debt collectors contact you and who Lowell.

A Debt Relief Order is a way to deal with debts if you can't afford to pay them. Find out how Lowell will work with you if you need a Debt Relief Order.

Are you in debt and wondering if you can get on the property ladder? Read our guide to discover the mortgage process and how debt affects getting a mortgage.

Whether you’re struggling with rising costs, dealing with debt, or are on a low income, discover money saving ideas for families in Lowell’s guide, here.

Find out about statute barred debt including what it means, when debt becomes statute barred, and how you can work with Lowell to clear your debt.

We know that gambling and debt can both be taboo topics, so we’ve created this guide to address the ways in which gambling can impact you financially, and where to seek help with gambling debt if you’re struggling.

Learn what’s on your credit file, how to check your credit score, and how a default impacts your credit rating.

Discover our guide on how to recognise if a debt is yours, and your next steps with Lowell. If you're worried that a debt isn't yours, find out how we can help.

If you’re struggling with debt, having good financial knowledge can make a big difference and help you to make informed decisions. With this in mind, we created a guide all about dealing with rent arrears.

Find out what bailiffs (enforcement officers) can and can’t take, how to deal with them, and how Lowell work with bailiffs, and how we can help you to clear your debt.

A CCJ, or County Court Judgment, can affect your credit report. Find out more about CCJs, how to manage them, and how Lowell can help with a CCJ in your name.

Read our guide to debt management plans to learn about DMPs, how they affect your credit, and how Lowell can work with you if you have a debt management plan.

Discover more about debt discounts and settlement offers, how they work, and how they affect your credit score.

This guide aims to help you understand what can happen if you ignore debt collectors including the steps that Lowell can take and the potential consequences.

When they’re used carefully, credit cards can sometimes be helpful. They can help you to improve your credit score, and can give you extra protection on large purchases thanks to the Consumer Credit Act.

At Lowell, our main priority is to support our customers on their journey to becoming debt free with us. Read this guide to discover how we can work with you.

At Lowell, our main priority is to support our customers on their journey to becoming debt free with us. Read this guide to discover how we can work with you.

Read our guide to discover more about council tax arrears including what it is, where to seek help with council tax debt, and what happens if you don’t pay.

Debt consolidation is one option for paying off debt. Read our guide to find out more about what a debt consolidation loan is and how to consolidate debt.

Discover our guide on how debt purchasing works, how Lowell will protect your data, and how Lowell will work with you once we're managing your account.

Do you have outstanding catalogue debt? Read our guide to learn more about what it is, how to pay off catalogue debt, and where to seek catalogue debt help.

Read our guide to discover essential information about the debt arrangement scheme including what it is, how it works, and the advantages and disadvantages.

A short-term solution providing you with temporary protection from your debts, read our guide to discover more about the breathing space debt respite scheme.

Administration orders are a type of debt solution, but what are they and how do they work? Read our guide to learn all the basics about administration orders.

Bankruptcy may sound daunting, but it doesn’t have to be. Read our guide explaining what bankruptcy is, how it works, and how bankruptcy can affect you.

Discover different kinds of debt solutions that you can access if you're having problems with debt, and how Lowell can help you find free independent advice.

At Lowell, we understand that debt can affect your mental health. Find out how you can manage debt and mental health with the support of Lowell.

Discover Lowell’s guide on benefits and debt including the different kinds of benefits in the UK and whether having outstanding debt can affect each one.

Have you seen Buy Now Pay Later options when online shopping? Read our guide on what Buy Now Pay Later means, how it works, whether it affects your credit score and more.

Discover more about problem debt, what it means, the signs and indicators, how to understand if you have problem debt, and how Lowell can work with you.

Find out more about debt recovery, including the debt recovery process, what debt recovery agents do, and how Lowell can help you to manage your own debt.

Wondering about how to clear your debt? We know dealing with debt can be difficult but paying off debt isn’t impossible. Read our guide to find out more.

Discover what impact a default has on your credit file, how long a default lasts, and how working with Lowell can help with a default on your file.

Have you come across the snowball method for debt but aren’t sure what it means? Read our guide to find out exactly how the debt snowball method works.

Learn how Child Benefit helps with the cost of raising children, including eligibility, payment amounts for 2024/2025, and how it supports growing families.

Learn about writing off your debt, if it’s the right choice for you and alternatives to writing off debt with Lowell. 

Read Lowell’s guide to discover how to clear debt fast, if it’s a good idea, and how Lowell can support you including payment plans and debt solutions.